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JOINING FAQs
GENERAL FAQs RENEWAL FAQs BILLING FAQs
PASSWORD FAQs PHOTO FAQs CANCELLATION FAQs
 

If you are unable to find an answer to your question in one of the above section,
please send an email to support@goddesspost.com and you will receive a personal
response within 24 hours.

 

JOINING - FAQ's

I want to join by Credit Card...
I want to join by Cash / Cheque (Check) / Money Order...
I want to join with Debit Card...
How much does membership cost?
I only have a free email account - How can I join?
Which Credit Cards do you accept?
I didn't receive a GoddessCode from you...
Why do I have to give you my postal address?
Are you going to post/mail anything to my house?
I sent you some money, where is my password?
It won't accept my GoddessCode / I am having trouble entering my GoddessCode...
I tried to join but got an error message...
How do I electronically sign the Terms & Conditions?
I just joined but it won't let me in!
Why isn't my Credit Card being accepted?
Which company should I look for on my Credit Card statement?


I want to join by Credit Card...
No problem! We accept both Visa and Mastercard. Please go to this link to join: http://secure.hush-hush.com/goddesspost/step1.asp.
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I want to join by Cash / Cheque (Check) / Money Order...
That's ok, you don't need a credit card to join. For details go to: http://www.goddesspost.com/cash.html.
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I want to join with my Debit Card...
Unfortunately we cannot accept Debit Cards due to Australian Law. However, if you do not have a credit card, you can also join by cash, check, or money order at: http://www.goddesspost.com/cash.html.
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How much does membership cost?
1 month = $19.95 Australian Dollars
3 months = $49.95 Australian Dollars
6 months = $79.95 Australian Dollars
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I only have a free email account - How can I join?
If you only have a free email account you can join by cash, check or money order at: http://www.goddesspost.com/cash.html.
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Which Credit Cards do you accept?
We accept both Visa and Mastercard.

I didn't receive a GoddessCode from you...
Your GoddessCode should arrive immediately, but please allow up to 10 minutes.
If you haven't received a GoddessCode from us, it means that your email address was entered incorrectly and you need to reapply.
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Why do I have to give you my postal address?
For 2 reasons:
Firstly, it reduces our risk of fraud. When you enter your postal address you become accountable and will be less likely to attempt credit card fraud.
Secondly, we use it as verification to match it to your credit card address.
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Are you going to post/mail anything to my house?
No. All correspondence is done via email.
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I sent you some money, where is my password?
Please remember we are based in Australia and it can take a few weeks for your mail to reach us. If it has been 3 weeks + and you have not received your password, please email support@goddesspost.com so we can investigate.
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It won't accept my GoddessCode / I am having trouble entering my GoddessCode...
The best way to enter your GoddessCode is to Copy and Paste it, because it eliminates the possibility of entering it incorrectly.

Double click on your GoddessCode so that it becomes highlighted.
Right-click on your GoddessCode and select COPY. Click on the link in your email to return to the joining page. Right-click in the box which says "GoddessCode" and select PASTE.
Your GoddessCode has now been entered correctly.
Now press Enter or click on the button which says "Click here to proceed to Step 3".

It is possible (but very unlikely) that your GoddessCode has not been issued correctly. If you follow the above procedure and your code is not accepted, then please reapply to get a new GoddessCode.
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I tried to join but got an error message...
Please email the entire error message to support@goddesspost.com so we can investigate what has happened, and help you join.
Just click in the box next to the words "Please read our Terms and Conditions before filling out this form. I agree to the terms and conditions of using www.goddesspost.com".
Please make sure you are entering your username and password correctly.
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How do I electronically sign the Terms & Conditions?
Just click in the box next to the words "Please read our Terms and Conditions before filling out this form. I agree to the terms and conditions of using www.goddesspost.com".
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I just joined but it won't let me in!
Please make sure you are entering your username and password correctly. Also it can be easy to mistake the letter O for the number ZERO (0), or to mistake the letter L with the number 1. If you still have no luck please email support@goddesspost.com to request your username and password.
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Why isn't my Credit Card being accepted?
Your card may be a debit card, which we do not accept. Please check that your card is still valid with adequate funds and try it again.
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Which company should I look for on my Credit Card statement?
Your next statement will show:
Billed by "Fax 2000 Pty. Ltd." AUSTRALIA (AU)
Amount 
$9.95AUD - 1 Month Membership
$24.95AUD - 3 Month Membership
$39.95AUD - 6 Months Membership
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