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PASSWORDS - FAQ's
I have lost my password, can you tell me what it
is?
My password is not working....help!
I won a password, but was away and now it doesn't work...
When did my membership start? When will it expire/renew?
I want to change my password...
I was sent a password and now it doesn't work...
I'm not being asked to enter my username and password...
I have lost my password, can you tell me what it is?
Yes. Please email support@goddesspost.com
and we will email your username and password to you.
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My password is not working....help!
Please email support@goddesspost.com
with your username and password so we can investigate.
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I won a password, but was away and now it doesn't work...
That is unfortunate, but we cannot help. Please read our terms and
conditions regarding free memberships at http://secure.hush-hush.com/goddesspost/tandc.html.
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When did my membership start? When will it expire/renew?
Please email support@goddespost.com
with your query and we will respond with the relevant information.
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I want to change my
password...
You can do this by emailing
support@goddesspost.com with your change password request.
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I was sent a password and now it
doesn't work...
It can be easy to mistake the letter O for the number ZERO (0), or to mistake
the letter L with the number 1. If you still have no luck please email
support@goddesspost.com to request
your username and password.
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I'm not being asked to enter my
username and password...
If you click on any members-only thumbnail or link, you should be prompted to
enter your username and password.
If you are not prompted, then your security settings may be too high. So, try
this:
Open INTERNET EXPLORER
Click on TOOLS then INTERNET OPTIONS
Click on the SECURITY tab
Click on CUSTOM LEVEL
Scroll to the bottom where it says USER AUTHENTICATION
Click on "Prompt for username and password"
Below this, choose Reset to MEDIUM
Click OK twice.
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